Effective Date: June 25, 2026
This Privacy Policy explains how NextGen IT Solutions collects, uses, stores, protects, and discloses information when you use our website, client portal, or services.
We may collect contact information, business information, billing details, support requests, device information, usage analytics, cookies, IP addresses, and information required to provide IT, cybersecurity, cloud, website, AI automation, CRM, marketing, and consulting services.
We use information to provide services, improve operations, communicate with clients, process payments, secure systems, comply with legal obligations, and improve customer experience.
This policy applies to managed IT services, remote support, on-site support, cybersecurity, backups, cloud services, website design and hosting, domain assistance, AI automation, CRM setup, dashboards, SEO, email marketing, SMS automation, social media automation, consulting, training, hardware and software sales.
We use reasonable safeguards, but no technology can guarantee complete protection. Clients remain responsible for backups unless backup services are expressly included. We may use third-party providers including payment processors, hosting providers, cloud platforms, communications providers, analytics providers, and software vendors. Their own terms and policies may apply. We may update this policy periodically. The latest version posted on our website controls.
NextGen IT Solutions, 100 Hamilton Pointe Drive, Suite 150, Byron, GA 31008. Phone: (478) 227-2744.